Shipping Policy
Builda ships worldwide except to destinations that cannot be served due to force majeure or other delivery restrictions.
Order Processing and Production
| Product | Processing and production time |
|---|---|
| Resin figurines | 17 days |
| Resin keycap | 12 days |
| Acrylic standees | 12 days |
These periods are the estimated time needed to process and produce each custom item before shipment.
Shipping Method and Estimated Delivery
Orders are shipped by air freight. Delivery estimates vary by destination and may fluctuate during major holiday peaks.
| Destination | Estimated shipping time |
|---|---|
| China | 3–5 days |
| Japan | 3–5 days |
| United States and Canada | Standard shipping: 10–15 days Expedited Shipping: 7–12 days |
| Other destinations | Generally 12–30 days |
These are reference estimates only. Customs clearance, weather, flight changes, geopolitical conditions, and other circumstances beyond Builda's control may affect transit time. Delivery may also take longer during major holiday periods.
Shipping Fees
Shipping fees are charged per order.
| Destination / Region | Shipping Fees |
|---|---|
| China | Free shipping |
| Japan | Free shipping |
| United States and Canada | Standard shipping: Free shipping Expedited Shipping: $2.99 per order |
| Other standard destinations* | Free shipping |
| High-fee destinations** | $9.99 per order |
*Other standard destinations are countries not listed in the other rows and not classified as high-fee destinations.
**High-fee destinations: South Africa, Colombia, Chile, Brazil, Malaysia, Switzerland, Norway, Serbia, and Israel.
Total Delivery Time
Total delivery time = order processing and production time + shipping transit time.
Tracking Your Order
After your order has shipped, use the order number to look up its delivery status on 17TRACK.
Customs Duties and Taxes
Builda covers customs duties for orders except in certain destinations. Customers generally do not need to arrange or pay customs duties. Destination-specific exceptions may apply.
Delays Beyond Builda Control
Transit estimates are provided for reference. Builda is not responsible for delays caused by circumstances beyond its control, including weather, flight disruptions, customs inspections, geopolitical events, or carrier operations.
Questions about this policy? support@builda.work